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FAQ List

What is the minimum order I can place and can I purchase only 1pair?
Can I mix the style, color or size in a case?
I would like to know if you have a drop-ship program?
Do you ship to International addresses?
How much does it cost for shipping?
For UK Mainland Orders:
What is the delivery time frame?
Do I need to have a company in order to buy from WILFORD SHOES?
Are all the items listed on the website in stock?
Do you offer discounts for volume purchase?
What does a style in the presale category mean?
How can I receive a Return Authorization (RMA)?
What is your procedure for orders that have a shortage?
Where can I find the information for size, dimension and weight for certain styles?
I have a deadline to meet; can you deliver by that time?
What are the payment methods you accept?
If I would like to pay using the Wire Transfer option what are the instructions?
I would like to pay for my order using PayPal but I do not have an account setup. Can you provide me with the instructions to create a PayPal account?
Why is my credit card charged when my order has not been shipped?
What materials are the Shoes and Handbags made of?
Who do we trade with?
How are our Products Packed?
What is the Size to Pairs proportion in a pack?
Any other query?